Wnivip Privacy Policy – How Your Information Is Kept Safe

Wnivip needs certain personal information to run the platform properly and provide you with the best experience. We always aim to collect as little data as possible, limiting it strictly to what is necessary for the service.

1.1 Information Collected at Registration

1.2 Automatically Collected Information

When you use wnivip, certain technical information is automatically logged. This includes your device type (mobile or desktop), operating system, browser, IP address, and a log of how long you spent on different parts of the site. This information does not directly identify you, but is used to maintain platform security and drive improvements.

Wnivip uses your data only for specific, legitimate purposes. If your information were ever needed for anything beyond that, your consent would be obtained first.

Your information is used for five main purposes. First, to create and manage your account — without your name, mobile number, and similar details, login and payments aren't possible. Second, to process payments — sending money via bKash or Nagad requires sharing the necessary information with our payment partners. Third, to prevent fraud — to detect whether the same person is opening multiple accounts or if any suspicious transactions are taking place. Fourth, to provide customer support — our support team needs access to your information to resolve your issues. Fifth, to improve the platform — anonymized data is used to understand which features are most used.

2.1 Marketing Communications

Wnivip may send you SMS or email updates about bonus offers and new features. You can opt out at any time from "Notification Preferences" in your account settings.

Only a limited number of parties are authorized to access your data at wnivip. We never sell your information to advertisers or data brokers.

• wnivip Staff: Access is granted only to those who need it for their role. The customer service team can view account and transaction information.
• Payment Partners: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket — nothing beyond that.
• Technology Providers: Server hosting and security service providers may process data, but are contractually prohibited from sharing it with third parties.
• Regulatory Authority: We may be required to share data with relevant authorities under legal obligations or court orders.

The wnivip website and app use cookies and similar tracking technologies to enhance your browsing experience.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect login and certain features.

Wnivip does not retain any data longer than necessary. Specific retention periods are defined for each type of information.

• Account Information: Retained while the account is active. May be kept for up to 5 years after account closure for legal and regulatory purposes.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for 5 years after verification, then securely deleted.
• Support Conversations: 2 years after the issue is resolved.
• Marketing Data: Removed immediately upon opt-out.

Wnivip's privacy policy is built in compliance with GDPR and international data protection standards. Under this policy, you are entitled to the following rights.

Wnivip strictly prohibits accounts for users under 18. Age is verified at registration and further confirmed through the KYC process.

If you believe a child has accidentally created an account, contact support immediately. wnivip will close the account and delete all associated data. We have zero tolerance when it comes to child safety.

Wnivip uses multiple layers of security to protect your data, keeping it safe through both technical and administrative measures.

Technically: all communications are protected by 128-bit TLS/SSL encryption, payment information is tokenized, logins are secured with two-factor OTP verification, and server access is maintained through audit logs. Administratively: only authorized personnel can access your data, security audits are conducted every three months, and in the event of a data breach, affected users will be notified within 72 hours.

If you notice any security issues or suspicious activity on your account, contact our support team immediately.

Wnivip may update this Privacy Policy from time to time. For any significant changes, you will be notified by email or in-app notification at least 14 days in advance.

Continued use of the platform after any changes takes effect means you have accepted the updated policy. So when you receive an update notification, take a moment to read it. The date of the latest update is always shown at the top of this page.

For any privacy-related questions, requests, or complaints, please reach out to us through the channels below.

• Email: privacy@wnivip.app
• General Support: support@wnivip.app
• Live Chat: Available 24/7 – log in to the platform to access

Send your request to delete or export your data via email. We typically respond within 30 days.